Aged Care Hearing Questions
Frequently asked questions about aged care audiology visits in Charlestown, Newcastle and Lake Macquarie
These answers are for families, care managers and aged care teams who want practical hearing support for residents who may be missing conversation, struggling with hearing aids, withdrawing socially or finding clinic travel difficult.
What is an aged care audiology visit?
An aged care audiology visit brings hearing care to a resident in an aged care home or supported living setting. It may include a hearing check, hearing aid review, device cleaning, communication advice, referral guidance and practical support for families or care staff.
Why does hearing care matter so much in aged care?
Untreated or poorly managed hearing loss can make residents withdraw from conversation, miss instructions, seem confused, avoid activities or become frustrated. Good hearing support can improve confidence, connection, participation and day-to-day comfort.
Can you help if a resident already owns hearing aids but does not wear them?
Yes. Many residents stop wearing hearing aids because the devices whistle, feel uncomfortable, sound too sharp, need cleaning, have flat batteries or are difficult to manage. A visit can identify what is getting in the way and whether adjustment, repair, counselling or a new plan is needed.
Can hearing loss look like memory problems in aged care?
Hearing loss can make a person appear inattentive, confused or withdrawn because they are missing parts of conversation. Audiology does not diagnose dementia, but checking hearing can reduce avoidable communication barriers and support clearer care planning.
Do families need to attend the aged care hearing visit?
Family attendance can be helpful, especially when decisions about hearing aids, funding, communication goals or follow-up are needed. If family cannot attend, clear notes and next-step guidance can help everyone understand what was found.
Can staff be shown how to help with hearing aids?
Yes. Practical support can include showing care staff or family members how to check batteries, identify left and right devices, spot blocked wax filters, clean earmoulds and recognise when a device needs professional attention.
What if the resident cannot give clear answers during a hearing check?
Audiology visits can be adapted for residents with fatigue, memory difficulty, reduced attention or complex communication needs. The goal is to gather useful information respectfully, avoid overwhelming the resident and recommend realistic next steps.
Are aged care audiology visits only for people with hearing aids?
No. Visits can also help residents who have never had hearing aids but are struggling with conversation, television volume, phone calls, group activities, family visits or repeated misunderstandings.
Can aged care residents receive subsidised hearing services in Australia?
Some residents may be eligible for subsidised hearing services through Australian Government programs, depending on their circumstances and program rules. Earport can help explain general options and guide families on what information to check before booking or proceeding.
Who provides aged care audiology visits Charlestown residents can access?
Earport provides aged care audiology visits Charlestown residents, families and care teams can access, with support across Newcastle, Lake Macquarie and the Hunter Region. Families and care managers can call 0402 291 129 to discuss whether a visit is suitable.